FREQUENTLY ASKED QUESTIONS

I've heard the term "Business Process Outsourcing" - what exactly does it mean?
Business process outsourcing, or BPO, allows a business to focus on core business capabilities, by allowing an outside partner to perform non-strategic business functions. Some of these functions include invoicing, payroll, claims processing and customer support.

What should I consider when deciding to outsource finance or accounting services?
It is important to identify the core business processes that are essential to driving revenue. Non-core services should be considered for outsourcing.

Why outsource? What are the benefits of outsourcing finance and accounting services?
There are many strategic benefits from outsourcing including improved performance, profitability, and shareholder value. More specifically, these benefits include:

· Reduction of employment related expenses and issues
· Gained access to expertise in multiple fields
· Gained independence
· Achieved cost efficiencies
· Greater internal flexibility
· Gained access to advanced technology
· An increased focus on core business

How will outsourcing affect my people?
We can assist you in determining the skills, experience, and number of people needed to transition your Company to an outsourcing arrangement. We will then develop an action plan that will ensure a smooth transition to outsourcing. While implementing the action plan, it is important that channels of communication remain open and questions are answered, so that change can be implemented smoothly without disruption of your business.

Where will the outsourced activities take place?
We can provide our service either at your location or remotely. After a careful evaluation of your needs, we will advise you on the most cost effective method of providing these services. Our goal is to be available and responsive to you, and to have your information readily available. Regardless of where the work is performed, you maintain control of the information and on-site personnel.

Why should I hire Flexible Business Solutions instead of hiring additional employees?
Flexible Business Solutions offers a depth of skills and multifunctional experience that is hard to find. For no more than the expense of hiring one additional employee, you will have access to the skills and expertise of a staff with over 50 years of industry experience.

We know what it takes to get the job done and offer a customized approach to your accounting needs. Whether you require the ongoing service of a total accounting department or short-term assistance on a special project, we are your source for accounting solutions.

You've sold me on outsourcing my accounting. Why shouldn't my existing CPA do it for me?
Many CPA firms do perform month-end accounting work for their clients, frequently referred to as "write-up work". We also offer this service. However, most CPA firms are not set up to perform the day-to-day accounting for a business as we are. In fact, performing both the day-to-day accounting and the audit could be a conflict of interest. In addition, most CPA firms aren't staffed with personnel that have the industry experience as Flexible Business Solutions offers. Having this industry experience helps us to know and understand the issues you face on a daily basis.

Will you perform the audit of our financial statements?
Performing your day-to-day accounting and an audit could be a conflict of interest. As a result, Flexible Business Solutions does not provide independent audits. Instead, we provide the information that your auditors will find necessary to perform the audit. Therefore, we will not replace your outside accounting firm.
When it is time for the audit of your financial statements, we will have your financial statements audit-ready. By doing so, we make it easier for your outside auditor to perform the audit - which should result in lower audit fees and a quicker audit. We can also answer many of the questions your CPA will have while performing the audit, which again frees you to focus on your business instead of dealing with your CPA.

 

 

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